Excelling In Today’s New Normal
Andrea and J.J. Ballesteros are constantly looking for new ways to grow. All the events happening around COVID-19 opened their eyes to the changes they needed to make and how they could provide more value in a trying time.
Andrea and J.J. have two sons Cruz, 10 and Christian, 6, live in Top of the World. They experienced firsthand how Laguna Beach has been impacted by the pandemic.
J.J. is board chairman of the Laguna Beach Chamber of Commerce, which has worked with the City on programs to help local businesses to survive and prosper as restaurants and retail start to reopen. Fortunately, the Ballesteros Real Estate Group was able to make the necessary changes with the new reality of the market.
“Providing consistent information through March, April and May to our clients and on social media proved to be of value,” Andrea Ballesteros said. “Our clients appreciated our market updates and resources we were sharing.”
In addition, Andrea and J.J. personally called their clients to see if there was anything they could help with. “Our clients really appreciated hearing from us. Everyone was on lockdown so we were able to have some great conversations and see how everyone was doing,” J.J. said.
During the last few weeks of May they started to see the call volume pick up as people began to feel more comfortable viewing properties and new sellers began to put their houses on the market.
“We were stopped cold right as the Spring Market was taking off. There were so many people who were in the market to buy or sell. Now those same people are out and ready to move,” J.J. said.
Working in the new norm with face masks and gloves is getting easier. They both feel it is best for the time being and makes sellers feel most comfortable.
“Our heart does go out to all those who have suffered during these last few months. This is an unprecedented time and we know people are still nervous and hurting,” Andrea said.
Aside from real estate, Andrea and J.J. have become teachers with homeschooling their two boys. “To say this isn’t a second job would be lying,” J.J. said.
The Ballasteros can be reached at 949-690-3240 or at BallesterosGroup.com.