Customer Service is Key to Success
The Ballesteros Real Estate Group excels in exceeding client’s expectations
Andrea and J.J. feel blessed to call Laguna Beach home with their two sons Cruz (9) and Christian (5). Growing up in Orange County, Laguna has always had a special place in their hearts.
Both are multi-generation realtors – Andrea’s mother and father are realtors, along with J.J.’s mother and grandmother. They grew up knowing what matters most to the people they serve and have built a successful career by providing value in every changing market.
They are committed to providing excellent service focused on the individual needs of every client. Their clients are not merely customers but friends and business partners who they want to see succeed in all their Real Estate goals. Their attention to detail and first-class service continues well beyond the real estate transaction and onto a relationship with their clients years after the sale.
Andrea is going on her 22nd year in Real Estate. Having been through several different markets, one thing that will always remain is her dedication to customer service and genuine care for her clients. Andrea has consistently derived over 70% of her business through past clients and referrals.
The customer experience is paramount to the Ballesteros Real Estate Group and it is what keeps their business growing.
J.J., also President of the Laguna Beach Chamber of Commerce, enjoys playing an active role in this community and loves helping people reach their financial goals through real estate. Having a better understanding of how the town works serves as a big value when working with clients. His passion for this town was also evident when in 2017 he produced the documentary “Everything Laguna Beach” which highlights all the wonderful aspects of living in and visiting Laguna Beach.
Together they have a team of five with their own satellite office in Laguna Beach under the Coldwell Banker Global Luxury Brokerage. Partnering with this over 100 year old global powerhouse allows them to market their sellers’ properties all over the world with a luxury team behind them.
The Ballesteros Real Estate Group’s principal focus is to exceed the expectations of their clients. This refreshing approach is serving them and the community they love very well.